↳Our cognitive assistants utilize cutting-edge AI to transform your business interactions, delivering real-time insights, seamless automation, tailored support for client service, onboarding, education, and call center management.
INSIDE ASSISTANTS
Technical Core
The Digital Assistant platform can run in the cloud or as a hybrid, where all components—except cloud-only AI models—operate on-premise.Designed for scalability, reliability, performance, and cost efficiency, it allows model switching based on quality and cost levels. The platform bridges the gap between standard large language models and production-ready enhancements, ensuring information validity, confidentiality, accuracy, and speed.
Modular Architecture
Some modules are interchangeable with third-party or customer systems, enabling customization and integration with existing ecosystems.
Unique Information Retrieval
Integrates public data, customer-managed internal information, live backend responses, anduser-specific long-term context.
Multichannel Solution
Supports various channels (chatbot, voicebot, semantic search) with adaptable tone and information density for optimal user experience.
Ready-Made Integration Plugins
Includes voice-to-text, text-to-voice, call center, CMS, and legacy backend integrations, plus UI plugins.
Knowledge Management System
Offers a standalone or layered system over legacy CMS, with role-based access, import/export, and near real-time updates.
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FEATURES
01
LLM Knowledge Hub
Centralize, connect, and manage your organization’s knowledge efficiently, offering a comprehensive knowledge base to complement your LLM solutions.
02
Enhanced Semantic Search
Intelligently search through your organization’s content using AI-powered tools for better information access.
03
Adaptive Chatbot with Optional Human Review
Deploy a fast, accurate LLM-powered chatbot that leverages your knowledge base for precise, context-relevant answers.
04
Integrated Voicebot for Call Centers
Enhance your call center operations by deploying fully autonomous digital assistants to handle standard inquiries, allowing human operators to focus on complex tasks.
05
Proactive Service Assistant
Enable AI to automatically retrieve the correct page from a manual, summarize problems, compare with historical cases, and offer a solution.
06
Automated Task Processing
Intelligently route incoming requests from both external or internal clients, supporting or fully automating their resolution.
07
Client-Organization Interaction Analysis
Analyze all client interactions to ensure important details are captured and capitalize on key business opportunities.
THE IMPACT
Reduced Costs and Improved Efficiency
Automate routine tasks and reduce operational costs, leading to significant savings and increased productivity across your organization.
Enhanced Customer Satisfaction
Reduce wait times and improve the accuracy of responses, leading to higher customer satisfaction and loyalty.
Optimized Training and Onboarding
Streamline the onboarding process and provide continuous, personalized training, resulting in faster employee adaptation and better long-term performance.
Call Center Excellence
Enhance the efficiency and effectiveness of your call center by automating common inquiries and guiding operators in real time, reducing workload and improving response times.
JOIN THE FUTURE
OF BUSINESS OPERATIONS
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